warranty costs

Bibliography


The Product Development Challenge: Competing Through Speed, Quality, and Creativity (Harvard Business Review Book) by Kim B. Clark, Steven C. Wheelwright


The QFD Handbook by Jack B. Revelle, John W. Moran, and Charles Cox


Step-By-Step Qfd: Customer-Driven Product Design by John Terninko


Warranty Cost Analysis by Wallace R. Blischke and D. N. Murthy


Reliability Simplified: Going Beyond Quality to Keep Customer for Life by H. James Harrington, Leslie C. Anderson, and Les Anderson


Reliability Improvement with Design of Experiments by Lloyd W. Condra


Electronic Failure Analysis Handbook: Techniques and Applications for Electronic and Electrical Packages, Components, and Assemblies by Perry L. Martin


Accelerated Testing : Statistical Models, Test Plans, and Data Analyses (Wiley Series in Probability and Mathematical Statistics-Applied Probability) by Wayne Nelson


Extranets: Building the Business-to-Business Web by Deborah L. Bayles


Building an Extranet: Connect Your Intranet with Vendors and Customers by Julie Bort with Bradley Felix


Product Design and Development by Karl T. Ulrich and Steven D. Eppinger


Developing Products in Half the Time: New Rules, New Tools by Preston G. Smith with Donald G. Reinertsen



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