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Our Mission is to show you how to
improve your product development process
Leading companies have been using Six-Sigma and Lean
techniques to reduce manufacturing costs and improve quality. Now, they are focusing
attention on product reliability.
We will show you how to improve your product development, manufacturing, and procurement
processes to produce trouble-free products.
You are at the right place if your company:
- Has warranty costs that are painful to bottom-line profitability
- Has increasing warranty costs as a percentage of sales
- Is losing customers due to field failures of your products
- Cannot decide whether engineering, manufacturing, suppliers, or all of the above are
causing your product quality and reliability frustrations
- Cannot decide what to do next
This website gives you a roadmap to simple, but powerful techniques
for ensuring that your product development team designs reliability into the product.
The roadmap also will show the roles suppliers, manufacturing, procurement, and other
functions in your company must play in supporting the quality and reliability designed into the product.
About Us
Product Development Process Group:
- Uses highly experienced, hands-on principals to do the work.
We do not send young and inexperienced people to your company like many firms.
We deliver quick and solid results at modest fees.
- Is focused on helping you make improvements in your internal processes to design and produce trouble-free products
- Insists on working only with companies that are serious about effecting significant and permanent change
- Believes strongly in facilitating the development of processes that your people will own and believe in, not delivering a report to be put on your shelf
- Believes in working with your company during pilot implementation and testing of new processes
- Believes that speed - faster time to market for new products - will result from having and following well documented processes and avoiding fumbles and rework
| What |
We show you how to improve your product development, manufacturing, and procurement processes to produce trouble-free products. |
| How |
We lead the initial efforts and show you how to do it yourself. We work with one team on a project, then that team works with your other teams. |
| When |
At the inception of the development cycle of your next product. |
| Where |
At your facilities. |
| Why |
To reduce your warranty costs, thereby increasing your profits.
To help you grow by retaining old customers and getting new ones.
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Qualifications of Principals
- Consulting experience in the United States, Mexico, Brazil, China, Far East, Spain, Scotland, Ireland
- Internet / Intranet / Extranet and B2B process development experience
- Fluent in English and Spanish
- Located in Austin, Texas
Luis Contreras
- Fifteen years of experience consulting in electronics, aerospace, automotive, and consumer electronics
- Expert in new product design, with considerations for reliability, assembly, and testing
- BSME - Monterey Tech; Ph.D. - Georgia Tech in Process Improvement
Tom Mast
- Over thirty years management and consulting experience in manufacturing and engineering in personal computers, electronic and semiconductor equipment, metal stamping and forging, metal fabrication and machining, and assembly. Four patents
- Expert in quality, information systems, engineering documentation, supplier management, etc. in technical organizations
- BSME - University of Texas; MSME - Stanford; MBA - Harvard
Click on the arrow for an explanation of our services
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